Cancellation &
No-Show Policy
We value your time and ours — please read our policy before your appointment.
Required Notice Period
We kindly require at least 48 hours' advance notice to cancel or reschedule any appointment without incurring a fee. This applies to all services, including haircuts, colour, treatments and specialty services.
Late Cancellations
Cancellations or rescheduling requests made with less than 48 hours' notice will incur a cancellation fee of 50% of the total scheduled service amount.
No-Shows
If you miss your appointment without any prior notification, you will be charged 100% of the scheduled service amount. Repeated no-shows may result in requiring a deposit for future bookings or affect your ability to schedule.
Late Arrivals
Please arrive on time for your appointment. If you are more than 15 minutes late, we may need to shorten or reschedule your service, which could result in a fee equivalent to a late cancellation (50% of the service).
Deposits & Payment
For certain services (e.g., colour or appointments over a certain length or value), a non-refundable deposit may be required at booking. In the event of a late cancellation or no-show, this deposit may be forfeited toward the applicable fee.
How to Cancel or Reschedule
Please contact us as soon as possible by any of the following:
📞 07356 036726
✉️ savahairstudio@gmail.com
🌐 Online booking system